Newcastle Medical Hub Mission Statement
The Hub aims to provide compassionate, comprehensive, and patient-centred healthcare to individuals and families in our community. With a commitment to excellence, integrity, and innovation, we strive to promote health and well-being, prevent illness, and address the diverse needs of our patients through evidence-based medicine, collaborative care, and continuous education.
Guided by our values of compassion, respect, integrity, collaboration and patient-centred care, we aim to be a trusted partner in our patient’s health care journey, delivering high-quality, accessible, and culturally sensitive care to improve lives and foster a healthier community.
Newcastle Medical Hub Core Values
Compassion
The Hub treats patients with kindness, understanding, and empathy, acknowledging their concerns and emotions.
Respect
Everyone at the Hub respects the inherent worth and dignity of every individual, regardless of their background, beliefs or circumstances.
Integrity
Professionals at the Hub uphold professional integrity, honesty and ethical standards in all interactions with patients, colleagues, and the community.
Collaboration
The Hub encourages collaboration with specialists, allied health professionals, and community resources to provide comprehensive and coordinated care that addresses the diverse needs of patients across different medical specialities and disciplines.
Patient-centred care
Is about treating a person receiving healthcare with dignity and respect and involving them in all decisions about their health. This type of care is also called ‘person-centred care’. It is an approach that is linked to a person’s healthcare rights.